Thanks for choose nitecuba products and we are happy to give you the best service as we can.
About Shipping
- We will ship out our cargo in two working days after we have received the order, For for some cases we cannot ship in time, We will email our clients and advise the delivery time; The cargo will arrive in about 7- 15 -30days worldwide;
- 7-10 days arrive service= The client choose DHL、UPS shipping service, Or the order value over $200 and the shipping condition is good.
- 15-30 days arrive service=Free shipping service and order under $200 will shipping by post shipping service, And some country will take about 15 days like :UK, Spain, Germany, Franch, Sweeden, Dubai, USA, Singapre; Some country will take about 30 days like: Thailand, Russia.
Return Policy
- We handle eligible returns in accordance with platform rules.
- Please carefully check the product specifications, parameters and your needs before placing an order, and place your order cautiously to avoid additional costs caused by returns.
- Non-quality returns: All return shipping fees, import duties, VAT and customs clearance costs shall be borne by the buyer.
- Quality returns: If items arrive damaged or not functioning properly, we will provide a replacement with a new product. Specific circumstances will be resolved through mutual negotiation.
- The store reserves the final right to interpret this return policy.
If you have any questions, please contact our team at sales@nitescuba.com.